Delivery & Returns

Delivery & Returns for Pawburst supplements are simple. Every order comes with Free Tracked Express Delivery as standard.

Can’t find the answer? Our friendly team is always happy to help. Email us here: support@pawburst.co.uk

Shipping & Delivery

Who do you ship with?

We currently ship with Royal Mail.

How much does delivery cost?

Nothing, it's free.

How long does delivery take?

Usually 1–3 working days. If delays occur, we’ll let you know ASAP.

Do you ship with Evri?

Do you ship internationally?

Not yet, just within the UK for now.

How do I track my order?

You’ll receive a tracking number by email once it's dispatched.

Why don’t you use so-and-so couriers?

Because we’re always looking to offer the best value for money for our customers while keeping your dog’s supplements safe, trackable, and on time. We regularly review delivery companies to make sure they meet our standards for reliability, speed, and service. If we find a better option, we’ll make the switch.

Can I upgrade to faster delivery?

All orders are sent via a Royal Mail Tracked 24 as standard. We think it’s pretty speedy.

When will my order be dispatched?

We aim to dispatch all orders within 1 working day.

Returns & Refunds

What if it doesn’t work?

Every dog is different, and we’ll always do our best to help you find what’s right for them. If you’re not seeing results or have any questions, please get in touch. We can help you check feeding amounts, combinations, or decide whether another formula might suit better - and we’ll happily point you towards relevant Health Hub articles for further reading and research. Because our supplements are consumable, we can’t offer returns once opened: but we’ll always do our best to make sure you and your dog feel looked after.